Privacy and Cookies
Happy Mallows are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. Please read on for more details about how we protect your privacy.
Any personal information provided or to be gathered by Happy Mallows is controlled by the Happy Mallows Team.
What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and the cards expiry date. This allows us to process and fulfill your orders and to notify you of the status of your order. We also ask you for your telephone number which enables us to contact you urgently if there is a problem with your order. For some international deliveries this number may be given to our couriers. We may also use the information we collect to occasionally notify you about important functionality changes to the web site, new Happy Mallows services and special offers we think you’ll find valuable. If you would rather not receive this information, you may opt out via the ‘my account’ section of our website or alternatively simply contact us.
How does Happy Mallows protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. For further information please contact us via our contact page.
What about “cookies”?
Cookies are small pieces of information that are stored by your browser on your computers hard drive. Our cookies do not contain any personally identifying information, but they do enable us to provide features such as the ability to store items in your shopping baskets between visits. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping basket and purchasing them.
Will Happy Mallows disclose the information it collects to outside parties?
Happy Mallows does not sell, trade or rent your personal information to others. We may chose to do so in the future with trustworthy third parties, but we will notify you first and give you the opportunity to opt in or out. Also, Happy Mallows may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. We employ other individuals to perform functions on our behalf. Examples include sending postal mail and emails, processing credit card payments and providing customer services. Such individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK’s Data Protection Legislation.
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Happy Mallows possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but we will notify you first and give you the opportunity to opt in or out.
Happy Mallows welcomes your questions and comments about privacy. Please contact us via our contact page.